Contact Us

We're Here to Help

Our dedicated support team is ready to assist you with your S26 order.

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Email Support

support@caseles.com

Typical response time: Within 24 hours

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Phone & WhatsApp

+1 (406) 219-6505

Hours: 9:00 AM - 5:00 PM PST
Monday - Friday

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Live Chat

Click the Bubble Icon at the bottom right corner of your screen.

Available during business days.

Corporate Identity

Registered Entity:

Caseles operated By Hong Kong HongTu Trading Co., Limited.

Operating Address:

Tairan 5, Tianan Community, Shatou Street, Futian District, Room 307, Building A, 3rd Floor, Tianji Building, Tianan Cyber Park, No. 8 Road
Shenzhen City Guangdong Sheng 518000
China

Official Website:
https://www.caseles.com

Note: During the S26 launch window, our phone lines may be busy. If you cannot reach us by phone, please leave a WhatsApp message or email us. We guarantee a response to every customer.

Our Global Operations

Brand Ownership

Caseles is a registered trademark managed by:
Hong Kong Hongtu Trading Co., Limited

Specializing in international trade and global brand strategy for the North American and UK markets.

Fulfillment & Logistics

Global Logistics Center:
Hong Kong Hongtu Trading Co., Limited

Our dedicated affiliate center handles manufacturing, quality assurance, and expedited global fulfillment.

*All business activities across caseles.com and uk.caseles.com are managed under a unified corporate umbrella with common ownership to ensure a consistent and high-quality customer experience worldwide.

Contact Us